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Evansville Managed Services

What is Managed Services?
The buzzword relating to IT Support is “managed services”, and every day more and more businesses are jumping on the bandwagon. So what is “managed services”? As a definition, managed services allows a business to offload IT operations to a service provider, known as a Managed Services Provider. The managed service provider (MSP) assumes an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for the IT systems within a business. Evansville managed services are the same.

Why are IT companies promoting Managed Services?
Because it puts the IT support business on the same page as the business they are serving. With traditional break-fix services, the only way for an IT support business to make money is if something goes wrong — which to us as always was a double-edged sword. If we do our job too well, we’re out of business, which happens to about 80% of all small IT Firms — they just don’t make it.

Why should businesses have Managed Services?
Traditionally, small businesses use the break-fix service model, and will call a service provider to come fix whatever issue there is after such an issue has already taken place. The service provider they typically call are the same service providers that set up the networks to begin with. The networks they are servicing usually developed as simple systems that grew overtime, usually built by a self taught network amateur-turned-pro. Again, maintenance was break-fix only, meaning when something broke, the business called and they came running to fix it… hopefully…

With Evansville managed services, one of the biggest benefits is the ability to discover and fix problems before they happen. A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations… and you will reap the benefits of preventing fires, rather than fighting them. Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality. Also, because the Evansville Managed Services provider also manages all of your vendor relationships, issues with internet slowness/outages, printers, phones, cell phones, websites are dealt with directly with the vendor by the Managed Service provider. As a result of this “always-eyes-on” network monitoring 24 hours per day, businesses experience an additional level of comfort and security.

Are you interested in Evansville Managed Services?
Would you like to know if you are ready for managed services, cloud computing, or virtualization? PHN Solutions, INC offers a FREE network evaluation!

Our expert technicians will review your network and determine whether your infrastructure will support these new technologies. They’ll also discover any bottlenecks preventing your network from running at peak performance. After the analysis, a report will tell you what steps you can take to improve your network’s performance.

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